Frequently Asked Questions
Everything you need to know about your Carrera eyewear experience.
How do I know if my Carrera sunglasses are authentic?
Every pair of Carrera sunglasses purchased through our official store comes with a certificate of authenticity, original branded packaging, and a unique serial number etched on the temple or lens.
What is your return policy for eyewear?
We offer a 30-day return policy for all unworn eyewear. Items must be returned in their original condition with all security tags and packaging intact to qualify for a full refund.
Do you offer prescription lenses for Carrera frames?
Yes, many of our optical frames and sunglasses are 'RX-able,' meaning they are designed to be fitted with prescription lenses by your local optician or through our online prescription service.
How long does shipping take for international orders?
International shipping typically takes 5-10 business days depending on the destination. All orders are shipped via premium couriers and include full tracking visibility.
What kind of UV protection do Carrera lenses provide?
All Carrera sunglasses provide 100% protection against UVA and UVB radiation, meeting global safety standards to ensure your eyes are fully protected from harmful sun rays.
Is there a warranty on my frames?
Carrera eyewear is covered by a 24-month limited warranty against manufacturing defects from the date of purchase. This does not cover accidental damage or normal wear and tear.